Let's gooooo!!!📄🖊️
Paperwork is ready to go, appointment with the notary this Thursday, and if all goes as planned, filing on Friday.
Consumer advocacy is quickly becoming a passion of mine. Everyone needs to empower themselves to take action when faced with corporations acting in bad faith, like Intel. I plan to share detailed instructions on how, why, and when to file a small claims lawsuit against a corporation, like Intel.
Lucky for Americans, if you feel Intel has wronged you, you’re entitled to file these lawsuits. Anyone can do it, as long as the amount is below the small claims threshold (usually $7,000 in many states). Intel is open to small claims litigation in all 50 states because they have registered corporate agents representing them nationwide.
Just a quick update for now... I’ll be posting more soon. I’m very excited to be moving forward and hope to get this ordeal finalized quickly.
UPDATE 5/22/2025
It’s official. I’ll be suing Intel in small claims court.
Intel refused to let me add a simple section in their agreement acknowledging my right to speak about my experience. So, screw it. I’ve had enough of the back-and-forth. This is over a sum of less than $500... literally not even a rounding error to them. At this point, I think I’m better off laying out my case in front of a judge and letting them decide. I’ve got an extensive paper trail showing 3 to 4 months of me trying to resolve this amicably. Facts are facts. Intel promised to reimburse me due to issues relating to a failed 14900K processor. This included the cost of an Asus motherboard, which has taken a serious hit in resale value thanks to the widespread 13th and 14th generation problems. It also included a Windows 11 Pro builder's license, which is tied to that hardware and cannot be reused.
About a week after Intel agreed to reimburse me, they changed their tune. Suddenly, they wanted me to sign an NDA. Then their legal team got involved, pushing for a full agreement and release. That’s where we’ve been stuck for months. I refused their final version of the agreement because they wouldn’t allow it to include language that explicitly acknowledges my right to speak about my own experience. They claim I already have that right, so logically, there should be no harm in putting it in writing. But they wouldn’t budge.
So here we are. Enter small claims.
Not my first time, and probably not my last. Every consumer should learn how to use small claims court to their advantage. Protect your rights. Hold companies accountable. Anyway, shoutout to MTO. I see y’all checking in on the site daily. Heeey👋
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I'm still blown away by the traffic so far. Over 2,500 unique visits in the last three weeks, and I haven't even really gone public yet. I'm still working on the site, but here’s a sneak peek at the UI I've been building. I'm genuinely excited to get this off the ground.
Honestly, I probably would have just lost interest and moved on with life if Intel had simply honored their promised obligation. But when you keep stringing a customer along like this, you create distrust. You generate negative sentiment, brand disloyalty, and frustration. What you also create is a fire. And that fire only grows when a company treats its customers like shit.
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Last but not least, I’ve put together a questionnaire for owners of 13th and 14th generation (Raptor Lake) Intel processors. If that’s you, please consider taking a few minutes to fill it out. I’d really appreciate your input.
>>13th/14th Gen questionnaire<<
UPDATE 5/20/2025
I'm blown away by the response I’ve received just from posting to one forum. Thank you to everyone who has dropped me an email. I haven’t forgotten about this site.
My own personal issues with Intel will dictate where I go from here. I'm awaiting their response... however, it really does look like a small claims lawsuit is inevitable at this point. Intel (not their lawyers) made a promise for reimbursement all the way back in February. I agreed to their offer, and instead of proceeding with the promised reimbursement, they turned it into an exercise in aggravation, distrust, and a gauntlet of hoops and hurdles.
They handed the matter over to the law firm MTO, who is now representing them. They've tried to get me to sign an NDA, a release, and an agreement. I'm okay with the release; however, their attempts at legal ambiguity make it hard to come to terms. I’m sure this is costing them a lot in the long run. It can’t be cheap to have a top-tier legal team negotiate for months on your behalf over a fairly trivial amount... well, trivial for Intel. Seems like if they had just fucking fulfilled their promised reimbursement, this would have been long forgotten by now. Not quite the Streisand Effect, but I feel it falls somewhere in that vein.
In other news, I have some exciting third party testing planned. I just got my hands on a few boxed 13th and 14th gen processors. Still awaiting motherboards to arrive to build out the test benches. Without going into details yet, I will say with confidence that the goal will be to prove what many in the community have long considered true. I'm working with a prominent channel that will remain unnamed for now. I'll have more about this soon :)
UPDATE 4/8/2025
After a month and a half of dealing with Intel's bullshit, I have a lot to say about my situation, how they treat their customers, and the garbage products they produce. I also plan for this to become a platform for other disgruntled customers (and employees) to sound off and voice their own opinions of how Intel did them dirty. Stay tuned...
If you purchased a 13th or 14th generation i7 or i9 processor, send me an email, I'd like to talk... [email protected]