🖕FUCK TRUMP🖕
UPDATE 7/15/2025
It was suggested that I issue Intel a formal invoice, so there's a clear record showing I made an attempt to collect on the reimbursement they promised. So I’ve done just that. The first invoice, with a deadline of July 25, appears to have stalled in transit. Because of that, I've extended the cutoff for payment to July 31.
Copy of the invoice
After that date, I'll consider Intel fully non-committed and will move forward with filing a small claims case in Livingston County, MI. I think it would be unfortunate if it gets to that point, but I can only waste so much time trying to resolve this amicably. I'm just about at my limit.
Starting August 1, I plan to escalate, should this go unresolved. That includes filing in small claims court, reporting Intel to the Better Business Bureau (not that they'll do anything), the Michigan Attorney General's Office, the FTC, and the GFPB. At that point, this is no longer a delay... it's a refusal to pay.
I'm also compiling a full dossier with all of my correspondence and a statement. If Intel won't follow through on their promise, then bringing public pressure is the next logical step. This website will shift into a platform for others who've been ignored or mistreated by Intel to speak up and share their experiences. This company needs to stop taking its userbase for granted. Public awareness is the only way that happens.
If Intel ignores the reimbursement they promised, the gloves come off. I'm not fucking around anymore.
UPDATE 6/24/2025
I am such a sucker for trying to resolve things amicably. Burned again after a month of back and forth. So, the hang up is that Intel refuses to acknowledge my right to speak out in the release agreement. Also, for some reason they don't want to acknowledge that my 14900K processor failed, even though Intel support deemed it defective, and that's the entire reason we are here now. It seems as we're at a stalemate, because I refuse to budge from my latest release, and Intel refuses to agree to it. Should I just stop fucking around with these clowns and file the small claims lawsuit already?🤔 My heart says yes. I've wasted so much time, and all the back and forth heavily favors me.
I'm also working with 2 different tech channels to put some definitive research into the microcode, and if it really does fix the issue. We'll be using brand new sealed processors and motherboards. It's my opinion that the microcode actually does not keep the processors from failing, all it does is set the power mode. Based off the survey I conducted, we've had 79 people fill it out, and of those 79, 22 had expressed their processor failed AFTER they installed the microcode. So, yeah, something isn't adding up. I'm not alone either, here is a good read... /Did the microcode update truly fix.../ More to come...
UPDATE 5/27/2025
Let's gooooo!!!📄🖊️
Paperwork is ready to go, appointment with the notary this Thursday, and if all goes as planned, filing on Friday.
Consumer advocacy is quickly becoming a passion of mine. Everyone needs to empower themselves to take action when faced with corporations acting in bad faith, like Intel. I plan to share detailed instructions on how, why, and when to file a small claims lawsuit against a corporation, like Intel.
Lucky for Americans, if you feel Intel has wronged you, you’re entitled to file these lawsuits. Anyone can do it, as long as the amount is below the small claims threshold (usually $7,000 in many states). Intel is open to small claims litigation in all 50 states because they have registered corporate agents representing them nationwide.
Just a quick update for now... I’ll be posting more soon. I’m very excited to be moving forward and hope to get this ordeal finalized quickly.
UPDATE 5/22/2025
It’s official. I’ll be suing Intel in small claims court.
Intel refused to let me add a simple section in their agreement acknowledging my right to speak about my experience. So, screw it. I’ve had enough of the back-and-forth. This is over a sum of less than $500... literally not even a rounding error to them. At this point, I think I’m better off laying out my case in front of a judge and letting them decide. I’ve got an extensive paper trail showing 3 to 4 months of me trying to resolve this amicably. Facts are facts. Intel promised to reimburse me due to issues relating to a failed 14900K processor. This included the cost of an Asus motherboard, which has taken a serious hit in resale value thanks to the widespread 13th and 14th generation problems. It also included a Windows 11 Pro builder's license, which is tied to that hardware and cannot be reused.
About a week after Intel agreed to reimburse me, they changed their tune. Suddenly, they wanted me to sign an NDA. Then their legal team got involved, pushing for a full agreement and release. That’s where we’ve been stuck for months. I refused their final version of the agreement because they wouldn’t allow it to include language that explicitly acknowledges my right to speak about my own experience. They claim I already have that right, so logically, there should be no harm in putting it in writing. But they wouldn’t budge.
So here we are. Enter small claims.
Not my first time, and probably not my last. Every consumer should learn how to use small claims court to their advantage. Protect your rights. Hold companies accountable. Anyway, shoutout to MTO. I see y’all checking in on the site daily. Heeey👋
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I'm still blown away by the traffic so far. Over 2,500 unique visits in the last three weeks, and I haven't even really gone public yet. I'm still working on the site, but here’s a sneak peek at the UI I've been building. I'm genuinely excited to get this off the ground.
Honestly, I probably would have just lost interest and moved on with life if Intel had simply honored their promised obligation. But when you keep stringing a customer along like this, you create distrust. You generate negative sentiment, brand disloyalty, and frustration. What you also create is a fire. And that fire only grows when a company treats its customers like shit.
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Last but not least, I’ve put together a questionnaire for owners of 13th and 14th generation (Raptor Lake) Intel processors. If that’s you, please consider taking a few minutes to fill it out. I’d really appreciate your input.
>>13th/14th Gen questionnaire<<
UPDATE 5/20/2025
I'm blown away by the response I’ve received just from posting to one forum. Thank you to everyone who has dropped me an email. I haven’t forgotten about this site.
My own personal issues with Intel will dictate where I go from here. I'm awaiting their response... however, it really does look like a small claims lawsuit is inevitable at this point. Intel (not their lawyers) made a promise for reimbursement all the way back in February. I agreed to their offer, and instead of proceeding with the promised reimbursement, they turned it into an exercise in aggravation, distrust, and a gauntlet of hoops and hurdles.
They handed the matter over to the law firm MTO, who is now representing them. They've tried to get me to sign an NDA, a release, and an agreement. I'm okay with the release; however, their attempts at legal ambiguity make it hard to come to terms. I’m sure this is costing them a lot in the long run. It can’t be cheap to have a top-tier legal team negotiate for months on your behalf over a fairly trivial amount... well, trivial for Intel. Seems like if they had just fucking fulfilled their promised reimbursement, this would have been long forgotten by now. Not quite the Streisand Effect, but I feel it falls somewhere in that vein.
In other news, I have some exciting third party testing planned. I just got my hands on a few boxed 13th and 14th gen processors. Still awaiting motherboards to arrive to build out the test benches. Without going into details yet, I will say with confidence that the goal will be to prove what many in the community have long considered true. I'm working with a prominent channel that will remain unnamed for now. I'll have more about this soon :)
UPDATE 4/8/2025
After a month and a half of dealing with Intel's bullshit, I have a lot to say about my situation, how they treat their customers, and the garbage products they produce. I also plan for this to become a platform for other disgruntled customers (and employees) to sound off and voice their own opinions of how Intel did them dirty. Stay tuned...
If you purchased a 13th or 14th generation i7 or i9 processor, send me an email, I'd like to talk... [email protected]